Dycor Terms of Sale

Dycor has three suppliers that will drop ship our feet to you. SPS (Symbiont Logistics), PEL and Empire Medical. If you choose to order directly, you must pay by credit card when you place your order, and you will receive a ten-percent (10%) discount on the cost of the foot.

Orders placed by 9:00 A.M. Central Time, Mon. - Thurs. will be shipped the same day. We are closed on Friday. Technical assistance is available during our business hours 9:00 A.M. to 3:00 P.M. Central Time.

We have a 30-day return policy. Feet must be returned no later than 30 days from the time they were received or they will be sent back to you. There is a 20% restock fee on all returned feet unless the error falls with Dycor. There is a one-year warranty on all Dycor products. Please record the "P" number located on the sole of the foot and record it in your client's file immediately. We will not replace any product without the "P"#. We will not replace any product if it has been altered or modified in any way. Please refer to the weight chart pertaining to the foot you are ordering which can be found on our website www.dycormfg.com Dycor will not accept liability or warranty on feet that have been used on men/women whose weight exceed the guidelines outlined in the weight chart. We will not process an order without the weight of your client.

Please check your package upon delivery. If we sent the wrong product, we must be informed within three days of receipt or we will only be responsible for ground shipment to replace your order. All orders will be shipped UPS Ground unless otherwise specified. You may also telephone your order to 832-781-8343.